Maintenance
SCAI - Americas - Infraestructure Technical Refreshment (instance1: DEV/UAT)
Resolved Sep 17 at 02:00am CEST
SCAI - Americas - Infraestructure Technical Refreshment (instance1: DEV/UAT)
What Are We Doing?
As part of our ongoing commitment to service excellence and infrastructure reliability, we are initiating a Technical Infrastructure Refreshment. This activity is aligned with ITIL best practices and aims to ensure that our systems remain secure, scalable, and aligned with current performance standards.
The refresh will involve upgrading and optimizing core infrastructure components, incl...
SCAI - Americas - Infraestructure Technical Refreshment (instance2: PROD & Ad...
Resolved Sep 19 at 02:00am CEST
What Are We Doing?
As part of our ongoing commitment to service excellence and infrastructure reliability, we are initiating a Technical Infrastructure Refreshment. This activity is aligned with ITIL best practices and aims to ensure that our systems remain secure, scalable, and aligned with current performance standards.
The refresh will involve upgrading and optimizing core infrastructure components, including compute, storage, and network resources. These changes are designed to en...
SCAI - Europe2 (sweeden)- Infraestructure Technical Refreshment (instance1: D...
Resolved Oct 08 at 12:00am CEST
What Are We Doing?
As part of our ongoing commitment to service excellence and infrastructure reliability, we are initiating a Technical Infrastructure Refreshment. This activity is aligned with ITIL best practices and aims to ensure that our systems remain secure, scalable, and aligned with current performance standards.
The refresh will involve upgrading and optimizing core infrastructure components, including compute, storage, and network resources. These changes are designed to en...
SCAI - Europe2 - Infraestructure Technical Refreshment (Admin instance: Cockpit)
Resolved Oct 10 at 12:00am CEST
What Are We Doing?
As part of our ongoing commitment to service excellence and infrastructure reliability, we are initiating a Technical Infrastructure Refreshment. This activity is aligned with ITIL best practices and aims to ensure that our systems remain secure, scalable, and aligned with current performance standards.
The refresh will involve upgrading and optimizing core infrastructure components, including compute, storage, and network resources. These changes are designed to en...
SCAI - Europe - Infraestructure Technical Refreshment (instance1: DEV/UAT & i...
Resolved Oct 22 at 01:00am CEST
What Are We Doing?
As part of our ongoing commitment to service excellence and infrastructure reliability, we are initiating a Technical Infrastructure Refreshment. This activity is aligned with ITIL best practices and aims to ensure that our systems remain secure, scalable, and aligned with current performance standards.
The refresh will involve upgrading and optimizing core infrastructure components, including compute, storage, and network resources. These changes are designed to en...
SCAI - Europe - Infraestructure Technical Refreshment (Cockpit)
Resolved Oct 24 at 01:00am CEST
What Are We Doing?
As part of our ongoing commitment to service excellence and infrastructure reliability, we are initiating a Technical Infrastructure Refreshment. This activity is aligned with ITIL best practices and aims to ensure that our systems remain secure, scalable, and aligned with current performance standards.
The refresh will involve upgrading and optimizing core infrastructure components, including compute, storage, and network resources. These changes are designed to en...
[EUROPE] Scheduled Hotfix Deployment (UAT/DEV/QA)
Resolved Nov 25 at 09:00pm CET
Hot Fix Notification
Date and Time:
- Instance 1 (DEV/QA/UAT): November 25, 2025, at 20:00 UTC
Overview
We will apply a hot fix to selected services within the specified instances.
This update addresses minor issues identified in the application and is designed to improve stability and performance:
Fixes Included:
- Corrections to the Agentic bot export/import process
- Correction to the hidden context of code cells for agents
- Additional information for ru...
[EUROPE2] Scheduled Hotfix Deployment Instance 1 (DEV/QA/UAT)
Resolved Nov 26 at 08:00pm CET
Hot Fix Notification
Date and Time:
- Instance 1 (DEV/QA/UAT): November 26, 2025, at 19:00 UTC
Overview
We will apply a hot fix to selected services within the specified instances.
This update addresses minor issues identified in the application and is designed to improve stability and performance:
Fixes Included:
- Corrections to the Agentic bot export/import process
- Correction to the hidden context of code cells for agents
- Additional information for ru...
[EUROPE] Scheduled Hotfix Deployment (PRD - instance2)
Resolved Nov 27 at 09:00pm CET
Hot Fix Notification
Date and Time:
- Instance 1 (DEV/QA/UAT): November 25, 2025, at 20:00 UTC
Overview
We will apply a hot fix to selected services within the specified instances.
This update addresses minor issues identified in the application and is designed to improve stability and performance:
Fixes Included:
- Corrections to the Agentic bot export/import process
- Correction to the hidden context of code cells for agents
- Additional information for ru...
[EUROPE2] Scheduled Hotfix Deployment Instance2 (PRD)
Resolved Nov 27 at 08:00pm CET
Hot Fix Notification
Date and Time:
- Instance 2 (PRD): November 27, 2025, at 19:00 UTC
Overview
We will apply a hot fix to selected services within the specified instances.
This update addresses minor issues identified in the application and is designed to improve stability and performance:
Fixes Included:
- Corrections to the Agentic bot export/import process
- Correction to the hidden context of code cells for agents
- Additional information for running ...