Maintenance
[EUROPE] Scheduled Hotfix Deployment (PRD - instance2)
Resolved Nov 27, 2025 at 9:00pm UTC
Hot Fix Notification
Date and Time:
- Instance 1 (DEV/QA/UAT): November 25, 2025, at 20:00 UTC
Overview
We will apply a hot fix to selected services within the specified instances.
This update addresses minor issues identified in the application and is designed to improve stability and performance:
Fixes Included:
- Corrections to the Agentic bot export/import process
- Correction to the hidden context of code cells for agents
- Additional information for ru...
[EUROPE2] Scheduled Hotfix Deployment Instance2 (PRD)
Resolved Nov 27, 2025 at 8:00pm UTC
Hot Fix Notification
Date and Time:
- Instance 2 (PRD): November 27, 2025, at 19:00 UTC
Overview
We will apply a hot fix to selected services within the specified instances.
This update addresses minor issues identified in the application and is designed to improve stability and performance:
Fixes Included:
- Corrections to the Agentic bot export/import process
- Correction to the hidden context of code cells for agents
- Additional information for running ...
[EUROPE2] Scheduled Hotfix Deployment Instance 1 (DEV/QA/UAT)
Resolved Nov 26, 2025 at 8:00pm UTC
Hot Fix Notification
Date and Time:
- Instance 1 (DEV/QA/UAT): November 26, 2025, at 19:00 UTC
Overview
We will apply a hot fix to selected services within the specified instances.
This update addresses minor issues identified in the application and is designed to improve stability and performance:
Fixes Included:
- Corrections to the Agentic bot export/import process
- Correction to the hidden context of code cells for agents
- Additional information for ru...
[EUROPE] Scheduled Hotfix Deployment (UAT/DEV/QA)
Resolved Nov 25, 2025 at 9:00pm UTC
Hot Fix Notification
Date and Time:
- Instance 1 (DEV/QA/UAT): November 25, 2025, at 20:00 UTC
Overview
We will apply a hot fix to selected services within the specified instances.
This update addresses minor issues identified in the application and is designed to improve stability and performance:
Fixes Included:
- Corrections to the Agentic bot export/import process
- Correction to the hidden context of code cells for agents
- Additional information for ru...
SCAI - Europe - Infraestructure Technical Refreshment (Cockpit)
Resolved Oct 24, 2025 at 3:00am UTC
What Are We Doing?
As part of our ongoing commitment to service excellence and infrastructure reliability, we are initiating a Technical Infrastructure Refreshment. This activity is aligned with ITIL best practices and aims to ensure that our systems remain secure, scalable, and aligned with current performance standards.
The refresh will involve upgrading and optimizing core infrastructure components, including compute, storage, and network resources. These changes are designed to en...
SCAI - Europe - Infraestructure Technical Refreshment (instance1: DEV/UAT & i...
Resolved Oct 22, 2025 at 5:00am UTC
What Are We Doing?
As part of our ongoing commitment to service excellence and infrastructure reliability, we are initiating a Technical Infrastructure Refreshment. This activity is aligned with ITIL best practices and aims to ensure that our systems remain secure, scalable, and aligned with current performance standards.
The refresh will involve upgrading and optimizing core infrastructure components, including compute, storage, and network resources. These changes are designed to en...
SCAI - Europe2 - Infraestructure Technical Refreshment (Admin instance: Cockpit)
Resolved Oct 10, 2025 at 3:00am UTC
What Are We Doing?
As part of our ongoing commitment to service excellence and infrastructure reliability, we are initiating a Technical Infrastructure Refreshment. This activity is aligned with ITIL best practices and aims to ensure that our systems remain secure, scalable, and aligned with current performance standards.
The refresh will involve upgrading and optimizing core infrastructure components, including compute, storage, and network resources. These changes are designed to en...
SCAI - Europe2 (sweeden)- Infraestructure Technical Refreshment (instance1: D...
Resolved Oct 8, 2025 at 4:00am UTC
What Are We Doing?
As part of our ongoing commitment to service excellence and infrastructure reliability, we are initiating a Technical Infrastructure Refreshment. This activity is aligned with ITIL best practices and aims to ensure that our systems remain secure, scalable, and aligned with current performance standards.
The refresh will involve upgrading and optimizing core infrastructure components, including compute, storage, and network resources. These changes are designed to en...
SCAI - Americas - Infraestructure Technical Refreshment (instance2: PROD & Ad...
Resolved Sep 19, 2025 at 5:00am UTC
What Are We Doing?
As part of our ongoing commitment to service excellence and infrastructure reliability, we are initiating a Technical Infrastructure Refreshment. This activity is aligned with ITIL best practices and aims to ensure that our systems remain secure, scalable, and aligned with current performance standards.
The refresh will involve upgrading and optimizing core infrastructure components, including compute, storage, and network resources. These changes are designed to en...
SCAI - Americas - Infraestructure Technical Refreshment (instance1: DEV/UAT)
Resolved Sep 17, 2025 at 6:00am UTC
SCAI - Americas - Infraestructure Technical Refreshment (instance1: DEV/UAT)
What Are We Doing?
As part of our ongoing commitment to service excellence and infrastructure reliability, we are initiating a Technical Infrastructure Refreshment. This activity is aligned with ITIL best practices and aims to ensure that our systems remain secure, scalable, and aligned with current performance standards.
The refresh will involve upgrading and optimizing core infrastructure components, incl...